Contact PDFMinty
Contact PDFMinty Support & Engineering
Welcome to the PdfMinty support and contact desk. PdfMinty is an ultra-fast, privacy-first PDF utility suite engineered to process, compress, convert, merge, and sign your documents 100% locally inside your browser with zero remote server uploads. Whether you have questions regarding file privacy, encounter a technical issue with a PDF tool, or wish to suggest new capabilities, our dedicated engineering and support team typically replies within 24 to 48 hours.
Official Contact Channels
Please use the appropriate email channel below so that your request reaches the relevant team as quickly as possible:
- General Support & User Inquiries: [email protected] (for everyday help, bug reports, and user feedback)
- Security & Privacy Audits: [email protected] (for vulnerability disclosures, data privacy audits, and responsible security inquiries)
- Business & Educational Partnerships: [email protected] (for API integrations, bulk workstation use, and press inquiries)
- Typical Response Time: Within 24 to 48 hours (Monday through Friday)
Frequently Asked Questions
1. Are my PDF files ever uploaded to or stored on your servers?
No, never. All standard PDF editing, merging, splitting, converting, compressing, and signing operations happen entirely on your device using WebAssembly (Wasm) and local JavaScript sandboxing. Your files are processed inside your computer's RAM and are never transmitted over the internet to remote servers.
2. How can I submit a bug report or suggest a new PDF tool feature?
If you encounter an unexpected issue with a specific PDF file or have an idea for a tool we should add, please email us at [email protected]. Please include your browser version, operating system, and a brief description of the issue so our engineering team can reproduce and resolve it promptly.
3. What is the process for institutional partnerships or high-volume deployment?
PdfMinty is free for individual and commercial use. If your school, law firm, healthcare facility, or enterprise needs customized offline deployments, integration guidance, or localized training, contact us with the subject line [Partnership Inquiry] and our team will schedule a consultation.
Interactive Contact Form
If JavaScript is enabled in your browser, the interactive contact form will load directly below, allowing you to send messages directly from this page without opening an external mail client.
Frequently Asked Questions
Are my PDF files uploaded or stored on PdfMinty servers when using the tools?
No. PdfMinty is strictly built as a client-side application using WebAssembly and HTML5 APIs. Your confidential files never leave your computer or browser tab, guaranteeing total privacy without cloud storage.
How can I submit a bug report, suggest a feature, or request a new PDF tool?
You can submit feedback directly using the interactive contact form on this page or email [email protected] with details about your browser, operating system, and the desired functionality.
How do I reach out for security disclosures or business and educational partnerships?
For security advisories and responsible disclosure, contact [email protected]. For commercial licensing, educational use, or media inquiries, email [email protected] or [email protected].
Mohammed Tanveer Munshi is a full-stack software engineer, WebAssembly practitioner, and digital privacy advocate based in Dhaka, Bangladesh. With over 6 years of expertise building browser-native architectures and secure client-side applications, he created PdfMinty to protect personal and enterprise documents from unauthorized cloud data logging.